Privacy Policy

1. Introduction

tōkn Collection ("tōkn," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the "Services").

2. Information We Collect

2.1 Information You Provide

• Account information: email address, alias, full name, phone number
• Shipping address for physical token deliveries
• Payment information processed through Apple Pay and Stripe
• Communications you send to us or other users
• Token story contributions and marketplace listings

2.2 Automatically Collected Information

• Device information: device type, OS version, unique identifiers
• Usage data: features accessed, interactions, timestamps
• Camera access: solely for QR code scanning (not stored)
• Face ID biometric data: processed locally on device only

3. How We Use Your Information

• Provide, maintain, and improve our Services
• Process token claims, trades, and transactions
• Authenticate your identity and secure your account
• Communicate with you about updates, features, and support
• Enforce our Terms of Service and protect against fraud
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: Companies that help us operate our Services (hosting, payments, analytics)
• Other users: Your alias and public profile are visible to other tōkn users
• Brand minters: Brands may see aggregated analytics about their token collectors
• Legal requirements: When required by law, regulation, or legal process

5. Data Security

We implement industry-standard security measures to protect your information. Data is encrypted in transit and at rest. Face ID biometric data is processed entirely on your device and is never transmitted to our servers. However, no method of electronic transmission or storage is 100% secure.

6. Your Rights

You have the right to:

• Access and download your personal data
• Correct inaccurate information
• Delete your account and associated data
• Opt out of marketing communications
• Withdraw consent for data processing

7. Data Retention

We retain your information for as long as your account is active or as needed to provide Services. Token ownership records and transaction history are retained indefinitely as part of the token's story and provenance tracking. You may request deletion of your account at any time.

8. Children's Privacy

tōkn is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the app or by email. Your continued use of the Services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: